FAQ

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We update our FAQ depending on the Challenges our clients Experience

We have provided a compilation of answers to questions we commonly hear being asked from customers. If you cannot find what you're looking for, please do not hesitate to contact us.

We want you to have the best technical  information you need to be answered to get the best result available from our guaranteed services here at Mack Signs.

DPI is used to describe the resolution number of dots per inch in a digital print and the printing resolution of a hard copy print dot gain, which is the increase in the size of the halftone dots during printing. This is caused by the spreading of ink on the surface of the media.

Simply use our online estimate request form by clicking here. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote is to give us a call and speak with one of our customer service representatives.

A proof is a one-off copy of your printed document used for visual inspection to ensure that the layout and colors of your document are exactly how they are intended to be. A proof is made prior to sending the document to the press for final printing.

In this digital age of printing, it means that an image file submitted to us for printing is ready to be transferred to be printed without any alterations by the company.

The technology of design, layout and printing has come a long way to the point where much of the work is done in a WSYWIG (What You See Is What You Get) digital environment. However, there are sometimes noticeable differences in color calibration and  from monitor to monitor and consequently from screen to sign print.

The process for minimizing any variance begins with adjusting your monitor for optimal color and clarity according to the manufacturer's recommendations as outlined within its product manual or website. Doing this will alleviate a number of potential issues.

Beyond that, for the greatest conformity in color from screen to print, there are tools available that will ensure exact color calibration. Perhaps you have already invested in such a tool. If so, let us know what you use and we'll work with you to achieve the best results. If you are considering investing in a color calibration tool, talk to us first and we'll be happy to offer our advice base on the tools we use in our shop.

We require an electronic "paper trail" for all changes made after your initial order is placed as approved. You may make changes to such things as wording, layout, or color. A Order Request will be required . Please note that some changes cannot be made after certain stages in the print production process for instance, the sign cannot be changed once your order is being printed or has been printed.

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We specialize in designing, manufacturing, and installing quality and professional signage that attract and engage viewers while bringing your brands to life.

We Design, Manufacture, and Install

Mack Signs & Awning.
Commercial & Residential Signage 

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